Contact
We are here for you
Do you have a question?
You can reach us personally from Monday to Thursday between 8:00 and 17:00 and on Friday from 8:00 to 14:00.
We are happy to assist you with advice and support, analyze your hair structure together and find the perfect hair care for you.
Outside of our business hours, you can simply use the contact form for your inquiry. We will get back to you as soon as possible. :)
Do you have a problem?
Contact us! :)
Frequently Asked Questions
payment
PUR HAIR offers you various payment methods. Simply choose the option that suits you best.
- Klarna invoice
- Klarna Instant Banking
- Klarna installment purchase
- PayPal
- Credit card (Visa, Mastercard)
- Apple Pay
Shipment
DHL shipping 1–3 working days
DHL shipping €4.99
Free shipping on orders over €59.00 (Germany)
Free shipping on orders over €99.00 (Austria)
Return
You can return the goods to us within 30 days, provided they are unopened and in perfect condition. We will send you a free return label.
You can easily request a return label via our contact form .
You can find further information in our cancellation policy.
Dein Warenkorb
