How does the return process work?
You can return the goods to us within 30 days. We will send you a free return label.
Please note: Your right of withdrawal expires only if you open, use, or remove the seal on the product – as it can no longer be returned for hygienic and health reasons in this case (§ 312g para. 2 no. 3 BGB). For a return, the product must be in the same condition as when you received it.
You can find further information in our cancellation policy.
We are here for you
Here's how you can reach us
You can reach us personally from Monday to Thursday between 8:00 and 17:00 and on Friday from 8:00 to 14:00.
















